Quote Originally Posted by paulscnthorpe View Post
That seems bizarre to be honest, surely it's a case that the machine is broke, or the staff aren't trained to use it..

At a tenner a name/number it must make a fair old chunk of profit.

Like you say it's a lot of disappointed kids (mainly!)
Slightly off topic, but related. I've tried a couple of times in the week to renew my season ticket, but the phone just keeps ringing.
Could it be that they are short of staff for some reason?