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Virgin Media Broadband speed
I'm a VM customer and have recently taken delivery of a 200 MB router from them.
Having used a few speed checks I found I was getting nothing like this speed, so I complained.
I was told there is a problem in my area (St Helens) and that it won't be fixed till mid Sept!
After further complaints, in writing, I have been told I will get a refund of £12.50 per month until it is fixed.
So if you are a St Helens based VM broadband customer then do check your speed and complain if it isn't as advertised
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Thanks for the heads up - I am also a VM customer and pay top dollar for the 200mb speed and don't get anything like that
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