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Thread: Virgin Media Broadband speed

  1. #1
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    Default Virgin Media Broadband speed

    I'm a VM customer and have recently taken delivery of a 200 MB router from them.
    Having used a few speed checks I found I was getting nothing like this speed, so I complained.

    I was told there is a problem in my area (St Helens) and that it won't be fixed till mid Sept!

    After further complaints, in writing, I have been told I will get a refund of £12.50 per month until it is fixed.

    So if you are a St Helens based VM broadband customer then do check your speed and complain if it isn't as advertised

  2. #2
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    Thanks for the heads up - I am also a VM customer and pay top dollar for the 200mb speed and don't get anything like that


    Sent from my iPhone using Tapatalk

  3. #3
    Moderator Div's Avatar
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    Ditto

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