Generally have a good experience on all levels with Saints staff...BUT went in yesterday, bought a shirt and tickets and the woman who served me was down right RUDE. Shop was quiet, but she felt the need to finish her conversation with another member of staff about their lunch before bothering to serve me. Then stopped half way through to continue the conversation, I asked a question about MM tickets and you would have thought I had just asked her for her spleen. Sticking to online now!!!